“The Which? endorsement is incredibly important to Plusnet. It shows we’ve achieved independent acknowledgement from a source everyone has heard of and trusts. Respondents asked in a recent survey felt this endorsement to be very positive, and something they would find reassuring when buying home broadband, a product some households have never purchased before.
Purchasing and using the licence was very simple. Everything was clearly outlined with amazing support provided throughout. Approvals and suggestions on usage were provided extremely quickly, with flexibility on usage granted to support our specific media needs.
We believe that our Which? endorsement has had a real impact on our credibility. It’s not easy to convey an intangible benefit such as fantastic service, especially when it’s available at such a low price. And as a relative newcomer to the broadband sector we’ve found that having the Which? endorsement has been crucial in communicating our message that we deliver what we say we do.”
Commercial and Marketing Director, Plusnet